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complaint against the selling procedures of your company


Company/Brand: Fiat Palio


Dear Sir,



My Name is Anish V C, I am working as a Manager in TATA-AIG Life Insurance Co. This opportunity I am using to put forward a complaint against the selling procedures of your company. Fiat, a worldwide brand in automobile industry having tied up in India with TATA Motors. I have booked a Palio on 16/07/2010 by paying Rs. 50000/- as they demanded (Receipt No. CcdCoc-RCT-1011-001364). The pathetic experience I had with your esteemed company is -



· The vehicle is not delivered yet (TWO MONTHS).



· An amount of Rs. 50000/- blocked for this period (TWO MONTHS).



· The way, your people handled the grievance.



· When I went for booking, they pretended as customer oriented and service conscious.



· After the booking, They never followed me.



· Several times I contacted the executives, but they didn’t picked the phone which is a very wretched, dismal, pitiable and disgraceful experience is that I tried a top official of the company to put forward the grievance, but unfortunately, the same experience I had.



· I am a person who is frequently, using my car. Based on the commitment which I received form your showroom people for a speedy delivery, I sold my old car, and now I am using taxi on a daily basis, which is of huge expense ( Nearly 33000/- Rs. For the last two months), which brought me into a huge liability.



· Always we can understand the problems in delivering a vehicle, But is no communication after receiving the advance from your end, I felt like I am cheated.



Hope the communication is clear from my end, Hope I get justice from your end.



Regards,







ANISH VC



Asst.Manager- (Bussiness Development)



TATA AIG



KOTTAYAM



Voice : 09447701712


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Posted : Thursday 23 September 2010 00:39 by ANISH VC

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