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complaint against videocon d2H dead t.v.

Company/Brand: viedocon d2h

I have purchased video con d2h TV from Indore A one radio electronic Indore on 31/08/11 vide my cash memo bill No 6658 dated 31/08/11. My TV model No LCD D2H 2205 full HD and they have provided me my ID No 51781249. Due to some domestic problems I had shifted my TV from Indore to my home town Jabalpur on 25/09/11. D2H local engineer had installed my TV on 28/09/11 and my TV stopped working w.e.f. 01.10.11. I had logged my complaint to customer care vide our complaint No 78502697. Engineer of Jabalpur visited my house and stated that mini PC is not working and they will give the demand of said part to Higher HQ and they will replace the same and took the TV along with them. since they had neither reported back after repairing my TV nor they have replace my TV with new one. I had again logged my complaint to customer care on 12/10/11 and my complaint No 80074560. even I had talked nodel officer many time telephonically situated at Indore (phone No - 07314752000) and daily I had my talked my local D2H executive at Jabalpur Mr Jayant (Phone No 9179010021)but both of them only keep on promising me that they will replace my TV by tomorrow, but till date there tomorrow never comes. After getting harassed from both the above pers I had again contact Mr venu gopal, exe manager of Indore on 19/10/11 (phone No 9179001007) but he also did not gave any satisfied reply. Sir I along with my whole family members were mentally harassed by members of video con d2h members since my new TV was dead even after one month from the date of purchase they have neither replaced my TV nor they have repaired it. In view of above it is requested that a stern step against the defaulter be initiated and my dead tv be replaced by new TV by 22/11/11 since I do not want repaired TV.
my phone No is - 09039728103

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Posted : Thursday 20 October 2011 17:52 by Probir Sankar

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'1' Comments on this complaint so far:

1. P S Mani (Posted : Thursday 20 October 2011 17:54)
not satisfied with video con d2h product and services of video con d2h

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