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DECENT SIZED WARRANTY CARD REQUIRED


Company/Brand: Galaxy Tab (Sim Free) and Carrying Case


I wrote to you on the 27th January 2011 requesting a Warranty Form to complete because the Warranty Booklet supplied with the product was far to small to complete.



I received an acknowledgement from Julie Kacmax, dated 15th February 2011 (Ref 2113805857) stating an Agent from the customer services department would contact me.



In the same post as the letter from Julie Kacmax I received a letter from a Keith Cooper thanking me for sending in my Warranty Card ? and stating that an account had been created for me (Ref 2113748746) ?



THE PROBLEM WITH THIS LETTER IS THAT IT IS DATED FRIDAY 5th NOVEMBER 2010 AND CERTAINLY DOES NOT APPLY TO THE GALAXY TAB I PURCHASED ON THE 27th JANUARY 2011 - SO WHAT IS GOING ON PLEASE ?



Your early attention would be appreciated because I did not receive any help when I telephoned Gateshead at about13.00 hours today - 17th February 2011.



Sincerely John E.Flunder


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Posted : Thursday 17 February 2011 18:51 by John Edward Flunder

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