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Failed ATM transaction money not refunded


Company/Brand: Axis Bank


I have my bank a/c in SBI. I used one AXIS BANK ATM but it showed error of service problem and did not dispense money. But from my a/c money has been deducted. When I approached SBI they said AXIS BANK is saying that money has been dispensed and txn was successful.

Where should I go now?


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Posted : Tuesday 12 October 2010 20:34 by RAJESH KUMAR

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'2' Comments on this complaint so far:


2. S.M.KHERDEKAR (Posted : Saturday 11 June 2011 12:40)
My SBI Rly colony branch,Bhusawal account no.is 00000010518859472. I have withdraw Rs.5000/-on 9.6.11 at about 13.45 hrs. but amount was not despensed/given by ATM machine and displayed message-"TIMED OUT" and slip was not generated but it was found while checking balance that Rs 5000/- was debited from my account.You are requested kindly arrange to refund amount & oblige.

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1. Sunil babu (Posted : Wednesday 8 June 2011 10:45)
My SBI account number is 30445124074 and i withdrew Rs 500 from axis bank on 5th june at around 12.00 PM which failed and request timed out.but the amount is debited from my account..

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