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FORCEFULLY CHARGED FOR GAMES ON DEMAND BY AIRTEL


Company/Brand: AIRTEL INDIA


I am user of airtel number 4010507 from last 7 years.

I am facing a very big problem in billing on above mentioned number with this

company from 2009. The amount of Rs. 99/- always comes in my bill. I did not

know about this amount and when i contacted to customer care they told that

games on demand has been activated and we are charging for this facility. I

have never used this facility and i have no idea about the games on demand.

Initially i did not took care in the bills but in April 2010 i complained and

after complaint an employee of your company came and deactivated this facility

and i received message of deactivation of games on demand facility. But when

the next month bill came that Rs.99/- of games on demand was added in my bill.

Again in September 2010 i talked to customer care and requested for

deactivation of games on demand charges. But till now nothing has happened and

still the bill from your company is coming with the adding of Rs. 99/- of games

on demand. From September 2010 i am regularly contacting to airtel customer

care people and nobody is responding positively.

Now i want my money back from April 2010 to till date regarding games on demand.

I hope for the best from this top most brand value company.



Thanking You,



Aneesh Aggarwal



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Posted : Monday 24 January 2011 08:38 by ANEESH GUPTA

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'1' Comments on this complaint so far:


1. anshuman (Posted : Saturday 5 February 2011 16:49)
Same is happening with me! Did you get it resolved?

Send EMail to anshuman




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