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Illegal deduction done by Reliance Communications Prepaid Card


Company/Brand: Reliance Prepaid Card


I am a Reliance prepaid card user. My number is 7499090487 . Today 30th Jan, 2013, I have been charged for

Rs. 30/- on account of VAS One97 CDMA

This charge has been deducted despite the fact that I have NOT requested any such subscriptions. Many times this type of deduction has been done by reliance.

When I called the customer care No. of reliance of Reliance CDMA, there is no response come.

I am demanding a refund of the amount of Rs. 30/-.


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Posted : Wednesday 30 January 2013 15:42 by Pandey Ji

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'2' Comments on this complaint so far:


2. RCOMcare (Posted : Saturday 9 February 2013 11:38)
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care


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1. RCOMcare (Posted : Saturday 2 February 2013 11:24)
Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

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