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providing used mobile phone for the price of new one.


Company/Brand: Bagittoday.com


I have ordered a spice qt-44 mobile phone through bagittoday.Com against order ID 1018121285 on 19/09/2012, the product was delivered on 22/09/2012, when I opened the package I found an old mobile phone and broken earphone, further investigated the box I found that the phone is having different imei no. What is mentioned on the box pack and mobile phone, I complaint about it at bagittoday customer care and told about the defective piece I received in place of new one, as I have paid for the new one. They suggested me to contact service center and get it repaired. My question is that why should I go to service centre (as nearest service centre is 100 km away from my residence), it is the mistake of bagittoday, they must replace it. They are not listening my problem, I don't know what to do?
I want this mobile replaced.
Kumar gaurav


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Posted : Friday 5 October 2012 20:14 by Kumar Gaurav

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