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Unfair balance deductions


Company/Brand: tata docomo


My no. is 8109708340. i got a message saying "You have purchased podcast on Overview of PhD applications abroad for Rs. 15. Dial 533330101(FREE) to listen to expert advice. Non".
AND ONE MORE THING EVERYDAY THEY DEDUCTED SOME OF MY BALANCE EVEN AFTER COMPLAINT.

I LOST ALMOST 200RS BALANCE LIKE THIS. THEN I COMPLAINED ABOUT THIS 4 DAYS AGO AND THEY CREDIT 100rs IN MY ACCOUNT TODAY.


BUT JUST AFTER 1 HOUR I GOT THIS MSG AGAIN

Hi! Subscription to TOM has been renewed at 2.0 till 13-Dec-12.To Stop,call 155223 (tollfree).Balance is Rs79.00 at 12-12-12 02:21PM

I DON'T CARE ABOUT BALANCE BUT FOR GOD'S SAKE STOP THIS HARRASMENT AND STOP THESE SERVICES. THEY ARE NOT PICKING MY CALLS FROM 2 DAYS. WHAT TO DO?

I'M A COLLEGE STUDENT. i don't have much money. please take some action


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Posted : Wednesday 12 December 2012 15:13 by Shikhar Gangrade

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'3' Comments on this complaint so far:


3. Tata Docomo (Posted : Wednesday 19 December 2012 16:34)
Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO


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2. Tata DOCOMO (Posted : Tuesday 18 December 2012 17:54)
Dear Mr Gengrade,

The complaint bearing number PBR12152261 is in process and the same will be resolved by 18-DEC-2012 17:00.

Thanks and Regards,
Customer Care
Tata DOCOMO.



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1. Tata Docomo (Posted : Saturday 15 December 2012 16:12)
Dear Mr.Gangrade,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.


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