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Worst customer support of imagestore.co.in, product not delivered yet to me


Company/Brand: imagestore.co.in


From http://www.imagestore.co.in/ I ordered a Canon Powershot Camera on 12/09/2012 (Order No. 100002404), but they have made the delivery to my mentioned address (i.e.) Bhubaneswar. They have given an ivr number at their website 033-40260480 which only takes up your message and only response I got over the mail was to provide the login details etc. which is very frustrating response since login id is not mandatory at the time of purchasing the product.

After so many mails and follow up they have given me a number of the courier person from CityLink Couriers, I called him, his name is Mr.Umesh tiwary , he always gives me same promise that he will deliver it in the evening, now courier company is asking me to collect item from their Bhubaneswar office, since they can’t deliver it to my address, I don’t know why ?. Image Store has given the commitment of 5-7 days and they have taken 19 Days and still the Product is not delivered yet.

This is the best example of worst customer support I have ever seen, I have to chase up Courier company instead of Image Support customer support.


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Posted : Monday 1 October 2012 16:02 by Pragya Singh

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