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wrong plan activeted


Company/Brand: TATA DOCOMO telecom company (Customer Care Complaint)


hi
gud mrng,,,,,,,
my name is manjit singh,,, i hv called TATA DOCOMO Customer Care timing 01:49 am 31-07-2013
i request to agent 163 rs plan activate on line,,, nd agent ask plan will be actveted in 2 hrs,,, but msg recieve in my inbox 35 rs plan actve succesfully valid for 30 days
so i request u pls my money back in my account,
nd feedback to Customer Care agent
pls solve my complaint


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Posted : Wednesday 31 July 2013 02:24 by Manjit Singh

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'1' Comments on this complaint so far:


1. MD SADIQUE KHAN (Posted : Monday 21 October 2013 22:33)
Respected sir,

My name is md sadique khan. 18/10/13 i have received one msg from TD-612830 and this msg is(spl RC25: 110% talktime on every recharge on and above Rs 100 for 90days. if you recharge spl RC25 today you will get rs 30 talktime)and im just go outside and recharge spl25 that my sms pack deactivet wrongly and my plan was totally change. now i want my previous service plan.plz do something sir. last 3days im complain listen@tatadocomo.com but no reply. i regust you plz some steps immeditly.

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